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Support Engineer Job Opening In Zacatecas – Now Hiring Hexagon Mining, Inc.


Job description

Sobre nosotros:
Hexagon es un líder global en materia de soluciones de realidad digital que combinan sensores, software y tecnologías autónomas.

Ponemos a trabajar los datos para impulsar la eficiencia, la productividad, la calidad y la seguridad en aplicaciones industriales, de fabricación, infraestructuras, del sector público y la movilidad.

Se unirá a más de 22,000 personas en 50 países que están a la vanguardia en su campo.
Este puesto es en la división Mining de Hexagon, líder tecnológico global y proveedor de soluciones para desafíos mineros superficiales y subterráneos, con tecnologías comprobadas para planificación, operaciones y seguridad.
La Oportunidad:
Actualmente estamos buscando un Ingeniero de Soporte de primer nivel para unirse a nuestro motivado equipo de soporte.

Como parte de este rol, proporcionarás soporte técnico de alta calidad a equipos internos y clientes externos.

Serás una parte esencial del crecimiento y éxito de la empresa, apoyándonos con soluciones precisas a problemas y un excelente servicio al cliente.
POSICION PARA ZACATECAS, ZAC, MX

Responsabilidades del Puesto:
* Proporcionar soporte al cliente de manera rápida y precisa por teléfono, correo electrónico o chat.
* Resolver problemas técnicos de diversos grados (software, hardware, problemas de red).
* Realizar visitas en sitio según sea necesario para mantenimiento y resolución de problemas de equipos.
* Mantener un registro organizado de todas las interacciones con clientes y problemas técnicos.
* Trabajar como parte de un equipo de soporte para asegurar soluciones efectivas y aumentar la satisfacción del cliente.

Calificaciones Deseadas:
* Título en Ingeniería o equivalente es requerido.
* Experiencia en soporte al cliente y resolución de problemas.
* Fuertes habilidades de diagnóstico y resolución de problemas.
* Excelentes habilidades de comunicación verbal y escrita
* Experiencia en bases de datos relacionales SQL y PostgreSQL
* Experiencia comprobable en el uso de sistemas Operativos Windows y Linux (Ubuntu preferentemente)
* Conocimiento y experiencia previa en desarrollo de software

Deseables:
* Conocimiento previo o experiencia con productos de Hexagon.
* Experiencia deseable en sector minero ( preferiblemente subterraneo)
* Conocimiento de los lenguajes de programacion Ruby, Objective C, Bash y Typescript.
* Conocimiento de la industria minera, sus equipos y sistemas de software.
* Experiencia trabajando con equipos globales y multilingües.
* Capacidad para trabajar en horarios/días de trabajo flexibles y rotación turnos de día y noche según los requerimientos de la empresa.
* Altamente motivado y dirigido, con capacidad para priorizar y ejecutar tareas de manera efectiva.
* Dominio de idioma Ingles

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Support Engineer Potential: Insight & Career Growth Guide


Real-time Support Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Support Engineer in Zacatecas, Mexico, highlighting market share and opportunities for professionals in Support Engineer roles.

14287 Jobs in Mexico
14287
21 Jobs in Zacatecas
21
Download Support Engineer Jobs Trends in Zacatecas and Mexico

Are You Looking for Support Engineer Job?

Great news! is currently hiring and seeking a Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hexagon Mining, Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Mexico laws and regulations

What Is the Average Salary Range for Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Zacatecas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Support Engineer?

Key qualifications for Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Support Engineer?

To improve your chances of getting hired for Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Support Engineer Job Success

Hexagon Mining, Inc. interview tips for Support Engineer

Here are some tips to help you prepare for and ace your Support Engineer job interview:

Before the Interview:

Research: Learn about the Hexagon Mining, Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Support Engineer interview at Hexagon Mining, Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hexagon Mining, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Support Engineer Positions

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