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Urgent! Backend Developer Support - Mexico City (AI / Tech Consulting Company) Job Opening In Mexico, Mexico – Now Hiring rocket code

Backend Developer Support Mexico City (AI / Tech Consulting Company)



Job description

Overview

Backend Developer Support - Mexico City (AI / Tech Consulting Company)

We are seeking a Junior Backend Developer to join the nighttime technical support team (Monday to Friday, 9 p.m. to 1 a.m.).

The role focuses on monitoring systems, addressing basic incidents, escalating issues, and following up on operational tickets in a timely and organized manner.

Responsibilities

  • Monitoring backend services and APIs during nighttime hours
  • Identifying, documenting, and escalating errors or technical incidents
  • Executing scripts or performing data validations under defined protocols
  • Supporting the development team with corrective or preventive maintenance tasks
  • Recording findings and participating in technical feedback meetings (asynchronous)

Requirements

  • Knowledge of Node.js, Python, or another modern backend language
  • Basic database knowledge (PostgreSQL, MySQL, or MongoDB)
  • Familiarity with tools such as Postman, Git, and collaborative development environments
  • Good log reading skills, basic debugging, and error analysis
  • Ability to clearly document and communicate issues
  • Real-time availability to work Monday through Friday, 9 p.m. to 1 a.m. (evening hours)

Desirable

  • Previous experience in technical support or system monitoring roles
  • Familiarity with cloud platforms (GCP, AWS), HTTP error handling, or log structures
  • Proactive ability to identify patterns or repetitive issues and suggest improvements
  • Basic knowledge of automation or scripting (Bash, Python, etc.)

Desired Skills

  • Good technical communication skills with multidisciplinary teams
  • Critical thinking and attention to detail
  • Proactive attitude and focus on problem-solving
  • Ability to adapt to constantly changing environments and emerging technologies

Benefits

  • Vacations: Enjoy time off to recharge and rejuvenate
  • December Bonus: Receive an annual bonus to celebrate your contributions and hard work
  • Referral Bonus: Get rewarded for bringing talented individuals to our team
  • Continuous Training: Access to resources and specialized training in AI and digital transformation methodologies
  • Courses and Certifications: Stay ahead in your career with company-sponsored courses and certifications

Seniority level

  • Entry level

Employment type

  • Part-time

Job function

  • Other

Industries

  • IT Services and IT Consulting

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Required Skill Profession

Desarrollo De Software



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