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Technical Support Engineer Job Opening In Mexico DF – Now Hiring Bentley Systems


Job description

Technical Support Engineer

(Please submit a resume in English)

**Location:** **This role is available as a hybrid or fully remote in Mexico.**

**Job Description**

The Technical Support Engineer will be primarily responsible for delivering technical assistance related to Bentley’s Offshore Structural Engineering software, SACS.

**Responsibilities**

+ Provide technical support to users through Web, Phone & Email on SACS
+ Troubleshoot and resolve users’ issues quickly and accurately, thereby driving user satisfaction and usage
+ Help in developing the product by conveying user feedback to the product team through logging of bugs/enhancement requests
+ Coordinate with Development, QA & Product Management teams to prioritize bug fixes
+ Create knowledge articles, edit existing articles to keep them current, and use those to support users
+ Test a product or a feature before a release
+ Carry out on-site/web-based technical presentations to users

**Qualifications**

+ Bachelor’s degree in Civil, Structural, or Ocean Engineering
+ 1-5 years of prior offshore structural engineering-related experience
+ Knowledge of finite element modeling, analysis & design
+ Knowledge of offshore design codes API RP 2A and ISO 19902
+ **Experience using SACS** .

Experience using MOSES, ADINA, Staad, or AutoPIPE would be an advantage
+ Excellent communication skills in English (verbal & writing)
+ Self-motivated, proactive individual with a strong desire to learn

**LI-RB**

**LI-Remote**

**LI-Hybrid**

 **About Bentley Systems**

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more.

Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle.

Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.

www.bentley.com

**Equal Opportunity Employer:**

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
Equal Opportunity Employer/Minorities/Females/Veterans/Disabled

Required Skill Profession

Other General


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Mexico DF, Mexico, highlighting market share and opportunities for professionals in Technical Support roles.

2484 Jobs in Mexico
2484
829 Jobs in Mexico Df
829
Download Technical Support Jobs Trends in Mexico Df and Mexico

Are You Looking for Technical Support Engineer Job?

Great news! is currently hiring and seeking a Technical Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Bentley Systems adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Mexico laws and regulations

What Is the Average Salary Range for Technical Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Mexico DF. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Support Engineer?

Key qualifications for Technical Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Support Engineer Job Success

Bentley Systems interview tips for Technical Support Engineer

Here are some tips to help you prepare for and ace your Technical Support Engineer job interview:

Before the Interview:

Research: Learn about the Bentley Systems's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Support Engineer interview at Bentley Systems, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Bentley Systems's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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