Urgent! Technical Program Management Lead Position in Mexico City - Zendesk
Love helping people?
Well, Zendesk is looking for an IT Service Desk Specialist who is a sharp go-getter! You should be customer-centric, a problem solver, caring, honest, observant, humble, rational and above all else self-aware.
To be successful here you should not be shy and be ready to address any task big or small.
We are looking for someone who is collaborative, has a good work ethic and enjoys being part of a diverse team across the globe.
At Zendesk, we believe outstanding customer experiences come from exceptional service and collaborative teamwork.
We lead with empathy, innovate with purpose, and celebrate diversity and inclusion in everything we do.
Join us as a Technical Project Manager and be part of a global team that cares deeply about our people and the technology that powers them.
The Technical Project Manager will play a key role in projects of varying types and sizes.
Work closely with the Program Lead to ensure procurement, financials, and task tracking are current, tracked and reported.
This position requires good organization skills to manage multiple global projects and stakeholders, to ensure that projects are delivered on time, within budget, and to high quality standards.
Oversee project management throughout all phases, ensuring alignment with project goals, timelines, and budget constraints.
Create and manage detailed project plans that reflect project scope and client needs.
Provide regular status updates to project team members and impacted business representatives
Track project progress consistently to meet established milestones and deliverables.
Engage with team members and stakeholders to proactively address challenges
Analyze cost implications and xxx
Manage and coordinate project changes, ensuring proper communication and documentation.
Ensure the timely acquisition and allocation of resources and materials necessary for project success.
A minimum of 5 years of professional experience in project management.
At least 3 years in a senior project management role.
Familiarity with ticketing systems, procurement systems, general project management tools and Scrum tools.
Strong organizational and multitasking skills, able to thrive in a dynamic environment.
Excellent team collaboration abilities.
Strong analytical and problem-solving skills.
Demonstrated success in building lasting team relationships.
Background in IT Infrastructure, Zoom, and Technology projects.
Proven adaptability to navigate uncertain and challenging situations.
Project Management Professional (PMP) certification is a plus.
Lead with exceptional customer service: Every interaction matters.
We do more than fix tech issues — we create seamless experiences for our colleagues.
Deliver the simplest solution: We cut through complexity with clarity and efficiency.
Less is more.
Show pride in our work: You own your impact and bring your best every day.
Care for each other: We support and celebrate one another’s successes and challenges.
Collaborate and innovate: Diverse voices and ideas fuel our creativity and growth.
Commit to inclusion: We’re building a workplace where everyone can thrive and belong.
If you’re passionate about technology, customer service, and being part of a collaborative, global team that values innovation and inclusion, we’d love to hear from you.
Apply today and help us power an amazing employee experience at Zendesk!
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Unlock Your Technical Program Potential: Insight & Career Growth Guide
Real-time Technical Program Jobs Trends in Mexico City, Mexico (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Program in Mexico City, Mexico using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1758 jobs in Mexico and 588 jobs in Mexico City. This comprehensive analysis highlights market share and opportunities for professionals in Technical Program roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zendesk is currently hiring and seeking a Technical Program Management Lead to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Program Management Lead Jobs Mexico City.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Program Management Lead Jobs Mexico varies, but the pay scale is rated "Standard" in Mexico City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Program Management Lead typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Program Management Lead interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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