Overview
Staff Infrastructure Engineer at Scribd, Inc.
Join Scribd to help build and operate a modern, service‑oriented AWS environment that supports products used by millions of users each month.
About Scribd
Scribd’s mission is to spark human curiosity by democratizing the exchange of ideas and information.
Our products include Everand, Scribd, and Slideshare.
We value inclusion, boldness, collaboration, and customer focus.
Scribd Flex offers flexible work styles with a balance of in‑person collaboration.
Occasional in‑person attendance is required for all employees.
Role and Responsibilities
- Design, build, and operate core platform components (ECS/EKS, networking, load balancing, logging, metrics, tracing, caching, and storage)
- Provide architectural guidance, operational support, and capacity planning for Amazon Aurora (MySQL‑ and PostgreSQL‑compatible) clusters
- Define SLOs and actionable alerting; reduce MTTR and alert noise through automation and better signals
- Ship infrastructure as code (Terraform) with reviewed modules, tests, and CI/CD
- Run migrations and modernizations (e.g., containerization, service patterns, data platform upgrades) with clear runbooks and rollout plans
- Partner with product teams to shift operational ownership; coach teams on runbooks, dashboards, and reliability best practices
- Improve cost efficiency, performance, and security by design (least‑privilege IAM, secret management, and network boundaries)
- Participate in on‑call rotation and lead blameless postmortems to drive lasting fixes
- Contribute to a paved‑road developer experience: documentation, templates, and office hours
Required Skills
- 7+ years operating production infrastructure on AWS, with strong knowledge of distributed systems, multi‑tier architectures, and application security
- Data platforms: designing and operating SQL databases (e.g., Amazon Aurora), NoSQL/search (e.g., Elasticsearch/OpenSearch), and key‑value caches (e.g., Redis/ElastiCache)
- Schema design for high‑throughput applications
- Database performance tuning and cluster scaling experience
- Proficiency with containers and schedulers (Docker with ECS and/or Kubernetes)
- Hands‑on Terraform and Git‑based workflows, including tests for infrastructure changes
- Observability: metrics/logs/traces, SLO‑based alerting, and incident response fundamentals
- Networking fundamentals: TCP/IP, routing, load balancing (L4/L7)
- Ability to write clean, maintainable code for automation, monitoring, and tooling in at least one language such as Python, Ruby, Rust, or Go
- Clear communicator and mentor; comfortable leading deep technical design discussions across teams and mentoring junior engineers
Desired Skills
- Working knowledge of ProxySQL, query processing, and routing
- Experience with Delta Lake and S3 (data lake patterns, partitioning, lifecycle policies)
- Experience improving 24/7 on‑call health: reducing pages, building automation, tightening feedback loops
- Pragmatic knowledge of AWS platform services and their trade‑offs
- Interest in service‑oriented architectures: availability, eventual consistency, and fault tolerance
Compensation and Location
Our salary ranges are based on local benchmarks and geographic location.
In California, the typical range is $167,000 to $260,500.
Outside California (US), the range is $137,500 to $247,500.
In Canada, the range is CAD 175,000 to CAD 231,500.
We consider experience, skills, education, and business needs when determining compensation.
This position is eligible for equity and a comprehensive benefits package.
Working at Scribd
Are you based where Scribd can employ you?
Primary residence should be in or near listed cities in the United States, Canada, or Mexico, or within commuting distance.
See the full list of locations in the posting.
Benefits, Perks, and Wellbeing
- Healthcare coverage (Medical/Dental/Vision): 100% paid for employees
- 12 weeks paid parental leave
- Disability plans
- 401k/RSP matching
- Onboarding stipend for home office peripherals
- Learning & Development allowance and programs
- Wellness stipend and other perks
- Mental health resources and access to AI tools
- Paid holidays, vacation and personal days, flexible sick time
- Volunteer day and employee resource groups
EEO Statement
Scribd is an equal employment opportunity employer.
We encourage applicants from all backgrounds and are committed to a diverse and inclusive workplace.
Reasonable adjustments are available during the interview process upon request via
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