Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence.
Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle Cloud product and services.
Design and develop designs, architectures, standards, and methods for large-scale distributed systems.
Facilitate service capacity planning and demand forecasting, software performance, analysis and system tuning.
Requires 5+ years relevant experience.
Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas.
Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.
Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance.
Authority for end-to-end performance and operability.
Ownership of improvements upon on KPIs and SLOs for the entire service.
Partner with development teams in defining and implementing improvements in service architecture.
Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio.
Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack.
Use clear understanding of automation and orchestration principles.
Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs).
Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations.
Understand and explain the affect of product architecture decisions on distributed systems.
Professional curiosity and a desire to a develop deep understanding of services and technologies.
Provide on-call support, on a rotating basis to cover 12 hrs.
and 7 days a week.
Hybrid Work Environment, On Site and Home Office.
Technical Skills