Sr Operations QA Manager

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all.

You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**

Responsibilities may include the following and other duties may be assigned.

+ Leads a manufacturing site to excellence in product quality, operational excellence, and a culture of putting patients first.
+ Drives the combined Quality and GOSC strategies to deliver results.
+ Interacts with and influences leaders across multiple leadership teams (Core Quality, OUs, and GOSC).
+ Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.
+ Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits.
+ Facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company's mission globally.
+ May develop, evaluate, implement, and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products.
+ Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery.
+ Experience preparing for FDA audit compliance and continuous improvement projects.
+ Experience in statistics.

**PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM:** Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area.

Levels within the management career stream typically have six or more direct reports.

The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports.

Goal achievement is typically accomplished through performance of direct and / or indirect reports.

A key responsibility of roles in this career stream is managing people.

which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

**DIFFERENTIATING FACTORS**

**Autonomy:** Manages large team which would typically consist of both experienced professionals and managers.
Turns the department strategy into a commercial reality by developing, communicating and implementing business plans to achieve business results.
Receives assignments in objective oriented terms; has latitude to reinterpret objectives.

**Organizational Impact:** Initiates programs or projects based on identified business and / or tactical needs.
Decisions impact projects or operations, affect the deadlines, resources, and funds, and the achievement of organizational objectives.
Typically has budget or P&L accountability for a department, function or geography.

**Innovation and Complexity:** Develops new objectives, new operating policies, products, processes and standards in support of the job function strategy.
Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.

**Communication and Influence:** Communicates with internal and external customers and vendors concerning ongoing operations, programs or processes.
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties.
May interact on issues that have externally divergent objectives.

**Leadership and Talent Management:** Manages at least one (department, function, geography typically comprised of other People or Program managers and / or supervisors and experienced professionals.
Recommends strategies, goals and plans for a group.
Authorizes hiring, firing, promotion and reward within own area.

**Required Knowledge and Experience:** Requires broad management knowledge to lead project teams in one department.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 7 years of relevant experience with 5+ years of managerial experience.

Advanced English.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.



**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values.

We recognize their contributions.

They share in the success they help to create.

We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.

From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.

We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people.

From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.

We have the talent, diverse perspectives, and guts to engineer the extraordinary.

**We change lives** .

Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.

Our industry leadership comes from the passion and ingenuity of our people.

That’s who we are.

Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** .

With one Medtronic Mindset defining how we work.

Speed and decisiveness run through our DNA.

Diverse perspectives inspire our bold answers to any challenge that comes our way.

And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** .

By bringing your ambitious ideas, unique perspective and contributions, you will…

+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** .

Respect for people is the hallmark of our humanity.

It fuels our team to positively impact even a single life.

And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** .

No matter your role, you contribute to technologies that transform lives.

What we build empowers patients to live life on their terms.

**Better outcomes for our world** .

Here, it’s about more than the bottom line.

Our Mission to improve human welfare drives us.

We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** .

Fresh viewpoints.

Cutting-edge AI, data, and automation.

You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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If you need assistance completing your application please email AskHR@medtronic.com

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Required Skill Profession

Other General