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Urgent! Sr. Cloud Production Systems Administrator Job Opening In Mexico, Mexico – Now Hiring Oracle

Sr. Cloud Production Systems Administrator



Job description

As a Cloud Production Systems Administrator, you will be responsible for ensuring the reliability, performance, and availability of mission-critical production environments within Oracle’s Cloud Infrastructure.

You will manage and optimize systems and databases that underpin our core business operations, leveraging your deep technical expertise to identify innovative solutions that drive continuous improvement.

This role is an exciting opportunity to tackle complex challenges involving high growth, extreme scalability, and stringent high-availability requirements.

You will serve as an escalation point for advanced production support issues, applying your knowledge to deliver effective resolutions and impactful recommendations.

Key Responsibilities:

  • Deploy, monitor, maintain, and optimize production server hardware, software, and databases within a cloud environment.

  • Deliver escalated technical support for complex and critical issues, engaging in problem management and communicating status updates to stakeholders.

  • Lead resolution of escalated support cases, collaborating with internal technical resources and third-party vendors when necessary.

  • Manage storage infrastructure and coordinate upgrades, bug fixes, and patching for Oracle systems and database appliances.

  • Support standardization and automation initiatives across hardware and software within the Oracle technology stack to enhance reliability and supportability.

  • Maintain exceptional system uptime and ensure systems meet the rigorous performance and availability expectations of cloud-native environments.

  • Participate in an on-call rotation to provide after-hours support for production systems and respond to urgent incidents.

  • Preferred Qualifications:

  • Strong experience in administration and analysis of cloud-based production environments, preferably within Oracle Cloud Infrastructure.

  • Demonstrated expertise in troubleshooting complex technical problems related to scalability and high availability.

  • Proficiency in managing server operating systems, storage environments, and database appliances.

  • Effective communicator with strong problem-solving skills and the ability to lead cross-functional resolution efforts.

  • Familiarity with automation tools, standardization projects, and best practices for maintaining production environments in the cloud.

  • Willingness to participate in an on-call rotation as required.

  • Install, monitor, maintain, support, and optimize all production server hardware and software.

    Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.

    Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances.

    Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.

    Provide on-call support, on a rotating basis.


    Career Level - IC3


    Required Skill Profession

    Computer Occupations



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