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Software Engineer, Information Technology Support Job Opening In Mexico, Mexico – Now Hiring Dropbox


Job description

Overview

Software Engineer, Information Technology Support at Dropbox.

Join to apply for the Software Engineer, Information Technology Support role at Dropbox.

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working.

We’re a global community shaping the future of Dropbox—and the future of work.

Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection.

Here, you can own your impact to make work more intuitive, joyful, and human.

Team Description

The Dropbox Engineering Team builds technology that supports hundreds of millions of users and handles over a billion files daily.

We work with technologies including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android.

We pursue scalable, high-impact solutions at scale and partner across teams to solve complex problems.

Role Description

As a Software Engineer on Dropbox’s Information Technology Systems team, you will design, build, and scale foundational backend systems that support critical engineering initiatives.

You will apply strong engineering fundamentals and modern SDLC practices to drive execution, reduce technical debt, and accelerate delivery.

This role offers opportunities to deepen systems expertise while collaborating with seasoned engineers across Dropbox.

Our Engineering Career Framework outlines expectations for engineers at each career level.

Details are available publicly in our blog and related materials.

Responsibilities

  • Design, build, and maintain engineering solutions that drive innovation across Infrastructure and other Dropbox teams
  • Apply SDLC principles to deliver secure, scalable, and reliable systems from design through deployment
  • Participate in code reviews and proactively address technical debt to improve long-term maintainability and velocity
  • Collaborate with engineers, architects, TPMs, and cross-functional partners to define requirements and deliver on strategic initiatives
  • Partner with senior and staff engineers to implement modern standards and best practices across critical systems

On-call work may be necessary occasionally to address bugs, outages, or other operational issues to maintain a stable and high-quality experience for our customers.

Requirements

  • 5+ years of professional software engineering experience with a track record of delivering high-quality, production-ready systems
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
  • Strong backend development expertise with scalable, reliable, and maintainable architectures
  • Experience developing and shipping large-scale applications or distributed systems, preferably in cloud-native environments
  • Familiarity with modern infrastructure practices, including containers, orchestration, and observability

Preferred Qualifications

  • Proficiency in modern programming languages such as JavaScript/TypeScript, Java, Python, or Go
  • Experience deploying and operating services in production on cloud platforms like AWS, GCP, or Azure

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families.

Benefits include:

  • Medical, Dental & Vision allowance
  • Retirement, Critical Illness, Life & Income Protection
  • Travel protection and insurance
  • Flexible PTO policy in addition to statutory holidays
  • Perks allowance for wellness, learning, food, and more
  • Parental benefits including leave, fertility benefits, adoptions and surrogacy support, and lactation support
  • Mental health and wellness benefits

Additional benefits details are available upon request.

Where group plans are not available, allowances may be provided.

Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted.

Dropbox is an equal opportunity employer and supports members and allies of internal groups.

Employment Details

  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Software Development, IT Services and IT Consulting, Technology, Information and Internet

Referrals increase your chances of interviewing at Dropbox.

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Required Skill Profession

Arquitectura Y Diseño De Software


  • Job Details

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Unlock Your Software Engineer Potential: Insight & Career Growth Guide


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14439 Jobs in Mexico
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Are You Looking for Software Engineer, Information Technology Support Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Dropbox adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Mexico laws and regulations

What Is the Average Salary Range for Software Engineer, Information Technology Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Mexico. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Software Engineer, Information Technology Support Job Success

Dropbox interview tips for Software Engineer, Information Technology Support

Here are some tips to help you prepare for and ace your Software Engineer, Information Technology Support job interview:

Before the Interview:

Research: Learn about the Dropbox's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Final Thought:

To prepare for your Software Engineer, Information Technology Support interview at Dropbox, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Dropbox's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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