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Urgent! Software Engineer, Information Technology Support Job Opening In Mexico, Mexico – Now Hiring Dropbox

Software Engineer, Information Technology Support



Job description

Role Description

As a Software Engineer on Dropbox’s Information Technology Systems team, you will play a key role in designing, building, and scaling foundational backend systems that support critical engineering initiatives.


You’ll apply strong engineering fundamentals and modern software development lifecycle (SDLC) practices to drive execution, reduce technical debt, and accelerate project delivery.

This role offers the opportunity to deepen your systems expertise while collaborating with seasoned engineers across Dropbox to solve complex, high-impact challenges.


Our Engineering Career Framework is and describes what’s expected for our engineers at each of our career levels.

Check out our blog post on this topic and more here.


Responsibilities


  • Design, build, and maintain engineering solutions that drive innovation across Infrastructure and broader Dropbox teams
  • Apply SDLC principles to deliver secure, scalable, and reliable systems from design through deployment
  • Participate in code reviews and proactively address technical debt to improve long-term maintainability and velocity
  • Collaborate with engineers, architects, TPMs, and cross-functional partners to define requirements and deliver on strategic initiatives
  • Partner with senior and staff engineers to implement modern standards and best practices across critical systems

  • On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.


    Requirements


  • 5+ years of professional software engineering experience with a proven track record of delivering high-quality, production-ready systems
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
  • Strong expertise in backend development, with a focus on building scalable, reliable, and maintainable architectures
  • Demonstrated success in developing and shipping large-scale applications or distributed systems, preferably in cloud-native environments
  • Familiarity with modern infrastructure practices, including containers, orchestration, and observability
  • Preferred Qualifications


  • Proficiency in one or more modern programming languages, such as JavaScript/TypeScript, Java, Python, or Go
  • Practical experience deploying and operating services in production on cloud platforms like AWS, GCP, or Azure
  • Company Description

    Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working.

    We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work.

    Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships.

    With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be.

    Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide.

    If you're ready to push boundaries—and yourself— Dropbox is ready for you.

    Team Description

    The Dropbox Engineering Team builds the technology that creates more enlightened ways of working for hundreds of millions of people.

    Every day, our platforms—including Dropbox Dash, Dropbox Sign, and our core sync engine—handle over a billion files for users worldwide, creating engineering challenges as great as the opportunity for impact.

    Our software engineering team uses a range of technologies to solve interesting problems, including Python, React, Node.js, JavaScript, MongoDB, PostgreSQL, and Android development.

    We think like a startup but build for an enterprise, exploring new possibilities that transform how people work.

    If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team.

    Areas of work include Machine Learning Engineers, Infrastructure Engineer, Product SWE Frontend and Backend, Mobile Software Engineers (iOS and Android), Engineering Manager, Data Engineer, Software Development Engineer in Test, Security Engineering, Site Reliability Engineer, Technical Program Managers, Network Engineer, Datacenter Engineer, Technical Supply Chain Manager and more.

    Benefits


    Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families.

    Our benefits and perks programs include, but are not limited to: 

  • Medical, Dental & Vision allowance*


  • Retirement, Critical Illness, Life & Income Protection allowance*

  • Business Travel Protection: Travel medical and accident insurance


  • Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh

  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more

  • Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support

  • Mental health and wellness benefits
  • Additional benefits details are available upon request.


    *Where group plans are not available, allowances may be provided


    Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted.

    See our AI philosophy.



    Dropbox is an equal opportunity employer.

    We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

    A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.


    Required Skill Profession

    Computer Occupations



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