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Senior Software Engineer (Ruby) Job Opening In Mexico City – Now Hiring BetterCloud


Job description

at BetterCloud

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection.

With no-code automation enabling zero-touch workflows, thousands of forward-thinking organizations like Twitch, Oscar Health, and Cloud Factory now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years of experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts.

As host of Altitude, the industry’s leading SaaSOps event, and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations.

This role is based out of our exciting Mexico City Office.

Mexico City is our first office outside of the US.

With a large presence in New York City, Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

As a BetterCloud Senior Software Engineer, you will work with our Microservices technology stack which includes Java (primarily) on the application side, ReactJS on the front end, and a mix of relational and NoSQL solutions on the back end, including MySQL, ElasticSearch, and BigTable.

We handle eye-popping amounts of data and requests using stream processing technologies such as Kafka.

About You:

  • 5+ years experience with Ruby
  • Hands-on expert level coding experience in Ruby
  • Experience designing and maintaining RESTful APIs
  • Familiarity with Java frameworks like Spring Boot
  • Familiarity with cloud service i.e. Google cloud Platform
  • Familiarity with Microservices, Docker, Kafka
  • Demonstrated experience enhancing or creating software engineering and support processes
  • A passion for learning and working with cutting edge technologies
  • The ability to work in a fast-paced, highly collaborative environment
  • Experience in scalable environments (especially with Kubernetes)
  • English is the business language of BetterCloud.

    Candidates are required to have a Toefl proficiency or equivalent.
  • Willingness to work out of our Mexico City Office at least 3 days per week
  • What You’ll Do

  • Partner with teams in the US, Mexico, India and Ukraine to solve complex challenges of product integration and simplification of tech stack.

  • Leverage 3rd party REST APIs to solve unique customer use cases
  • Design services and systems using well accepted design patterns to allow for iterative, autonomous development and future scaling
  • Work closely with IT professionals from some of the most tech-forward companies in the world while maintaining our core principles of always striving to delight
  • Mentor junior and entry level engineers
  • Help define and refine the coding standards and API standards set by the organization, and ensure that team members have an understanding of both
  • Anticipate future use cases and makes design decisions that minimize the cost of future changes and regularly discuss improvements with the team
  • ** This role involves some temporary (6-9 months) need for collaboration with teams in different timezones (US/India/Ukraine).

    Goals

    By the end of week 1, you will:

  • Meet with your onboarding buddy
  • Set up meet-and-greets with stakeholders and your peers in other squads
  • Learn how the engineering organization is structured
  • Become familiar with how we plan, build and deploy work at BetterCloud
  • Ensure you have access to all our software development tools
  • By the end of 30 days, you will:

  • Become familiar with the code base for the product(s) you support
  • Ensure your local build environment is set up and functional
  • Identify technical mentoring opportunities for your team and a plan to provide that mentorship
  • Become familiar with the roadmap and priorities for your team
  • Begin implementation of your team’s top priorities, working closely with the staff engineer and other team members
  • What We Offer

  • Hybrid work model with up to 2 days per week working from home*
  • Generous PTO policy plus paid mental health days
  • Seguro de Gastos Médicos Mayores, Seguro de Asistencia Médica, Vision Insurance, Dental Insurance, Life Insurance and dedicated mental health resources
  • Financial wellness support and one-time WFH stipend
  • Plus more… Think events, killer swag, and a strong BetterCloud Community!


  • At Bettercloud, we believe that our employees' gender identity and expression, race, ethnicity, religion, origin, sexual orientation, physical or mental disability, age and other characteristics enrich our corporate culture and our workplace.

    That’s why we have a mission to foster a culture at BetterCloud that empowers, celebrates, and values our differences allowing us to bring our true self to work.

    DEI&B is core to who we are and what we do.

    From an employee-led Diversity Council empowering our differences, to multiple Employee Resource Groups (ERGs) creating a strong sense of belonging, to frequent outside speakers focusing on DEI&B topics, our commitment to DEI&B is non negotiable.

    Bettercloud is an equal opportunity employer and will continue to empower, celebrate and value our differences in order to grow community, safety and trust in our work environment.

    Join us and be part of an organization that celebrates and respects diversity.

    If you are interested in knowing more about our DEIB efforts, please visit our website:

    This role is not eligible for remote employees.

    Employees must be based in the Mexico City area.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BetterCloud adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Mexico laws and regulations

    What Is the Average Salary Range for Senior Software Engineer (Ruby) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Mexico City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for Senior Software Engineer (Ruby) Job Success

    BetterCloud interview tips for Senior Software Engineer (Ruby)

    Here are some tips to help you prepare for and ace your Senior Software Engineer (Ruby) job interview:

    Before the Interview:

    Research: Learn about the BetterCloud's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Senior Software Engineer (Ruby) interview at BetterCloud, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BetterCloud's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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