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Urgent! Senior Service Documentation Specialist Job Opening In Santiago de Querétaro – Now Hiring Nilfisk Group
Job Identification
Job Title: Senior Service Documentation Specialist
Department: Parts Management & Technical Support
Job Purpose
The Senior Service Documentation Specialist is responsible for creating, managing, and maintaining high-quality service documentation, including service documentations as exploded view drawings and part lists, technical bulletins, and troubleshooting guides.
This role ensures that all documentation is accurate, clear, and compliant with company standards and industry regulations, supporting internal and external service teams and enhancing customer satisfaction.
Key Accountabilities / Responsibilities
Participate in development projects and create and maintain service documentation, maintenance procedures, and technical bulletins.
Collaborate with engineering, product development, and service teams to gather and verify technical information.
Ensure documentation meets internal standards, regulatory requirements, and safety guidelines.
Manage document lifecycle, including version control and engineering change updates.
Implement structured authoring practices and maintain content in documentation systems.
Support digital documentation initiatives, including interactive and online manuals.
Conduct quality reviews and audits of documentation for accuracy and usability.
Key Success Factors
Delivery of accurate, user-friendly documentation on time in development projects
Compliance with industry standards and safety regulations.
Positive feedback from internal stakeholders and end-users.
Effective collaboration across departments.
Continuous improvement in documentation processes and tools.
Participate in improvements projects such as new software, tools, processes, and way of working
Required Minimum Qualifications
Bachelor’s degree in Technical Communication, Engineering, or related field (or equivalent experience).
3+ years of experience in technical writing or service documentation.
Proficiency in documentation tools as content management systems.
Familiarity with structured authoring and illustration tools.
Ability to interpret engineering drawings and technical data.
Competency
Fluency in English (written and spoken)
Team player - You enjoy working with diverse people around the globe.
Do-er, you are biased toward action and embrace an agile way of working.
Technical insight/flair
Good command of MS Office (Excel in particular)
Systematic, structured and ability to handle large data quantities.
Handle simultaneous tasks without losing the overview.
Customer service minded.
Process oriented.
Effective collaboration/communication in a global context.
Basic Knowledge MRP and engineering system.
Preferable but not required SAP and PTC tools like PDMLink.
Let’s create a cleaner future together
Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation.
At Nilfisk we are a driving force in this development.
Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks.
We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches.
At Nilfisk, you have the freedom to be yourself and express your opinions.
Nilfisk is firmly committed to growth and sustainability in everything we do.
You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.
Are you ready to make a change for a cleaner future?
We embrace diversity and equality with an environment of inclusion.
We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.
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Unlock Your Senior Service Potential: Insight & Career Growth Guide
Real-time Senior Service Jobs Trends in Santiago de Querétaro, Mexico (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Service in Santiago de Querétaro, Mexico using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10556 jobs in Mexico and 1098 jobs in Santiago de Querétaro. This comprehensive analysis highlights market share and opportunities for professionals in Senior Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Nilfisk Group is currently hiring and seeking a Senior Service Documentation Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Service Documentation Specialist Jobs Santiago de Querétaro.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nilfisk Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Service Documentation Specialist Jobs Mexico varies, but the pay scale is rated "Standard" in Santiago de Querétaro. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Service Documentation Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Service Documentation Specialist interview at Nilfisk Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nilfisk Group's products or services and be prepared to discuss how you can contribute to their success.
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