RESPONSIBILITIES:
- Install, Configure, Manage and Support SAP S/4 HANA 2020, 1909, 1809, 1709, 1610, 1511, 1503, ERP6.0 EHP, Process Orchestrator, BW, BPC, NetWeaver FIORI/Gateway, Solution Manager, Web Dispatcher, Content Server, Adobe Document Services, Business Objects and Java Based NetWeaver Products like Enterprise Portal.
- Install, configure and Monitor HANA, Oracle, DB2, Sybase and MSSQL Database.
- SAP System Copies execution.
- Administer, manage and support SAP clients.
- Day-to-Day system monitoring of a 3 tier SAP landscape.
- Document Standards, Systems Architecture, runbooks and monitoring Infrastructure.
- Support of project tasks under project deadlines.
- Provide support (e.g., break/fix, how to expertise, minor enhancements, monitoring, testing) for business applications or infrastructure to associates or third parties in order to maintain their productivity level.
- Work very closely with other project consultants (Project Management, Functional, Security, Development, Automation).
- Support in SAP Cloud Platform, Cloud Connector, Cloud SSO.
- Support with AWS, Azure Hyperscalers.
- Responsible for the setup and maintenance of customer systems.
- Works on Incidents, Requests, Changes, and Problem Management.
- Monitoring system availability and performance, application and database.
- Major incidents and escalations management.
- Problem Resolutions and initial Incident Reports.
- Standard Operations Procedure documentation creation, update and maintenance.
- Perform backup and recovery using database tools.
- Application Patching and Upgrades.
- Database Administration.
- Apply corrective actions from incidents priority 1.
- Quarterly Health checks reports creation.
- Enhance monitoring based on repetitive events and provide permanent solutions.
- Knowledge based articles creation and continuous updates to ensure consistency and quality.
- Internal communication during Priority 1 and Priority 2 incidents.
- Weekly / Biweekly meetings with AM and Technical Leaders.
- Monthly SAP Security review on the landscape and when applies to provide guidance to customer.
- Monthly SAP Early Watch Analysis.
- System Performance Tunning.
QUALIFICATIONS:
- Minimum of a bachelor’s degree, ideally with an MBA/CPA or related degree.
- 5-10 years of overall professional experience.
- Experience with having final responsibility for the quality and content of reporting for either a division or significant program area.
- ITIL training, better to have an ITIL certification.
- SAP S4 Certification would be a nice-to-have.
- Oral, written and interpersonal skills.
Technical / Professional Skills:
- 5+ Year SAP BASIS experience with SAP ERP or S/4HANA support or operation tasks.
- 5+ Year SAP BASIS experience with SAP JAVA support or operation tasks.
- AS-Java (can be a Portal Java, PO Java, etc) experience.
- Strong DBA Skills (Oracle, DB2, MSSQL, HANA, SYBASE).
- Strong OS Skills (Windows and Linux SLES or Linux REDHAT).
- Basic networking skills.
- Understand the S/4HANA conversion process.
- Experience in Implementing Java Support Package Upgrades.
- Understand SSO based on SAML authentication.
- Understand SAP Readiness Check report.
- Understanding of various FIORI deployment options.
- Strong communication and time management skills; experience with multi-tasking between projects is an asset.
- Must possess traits of dependability, reliability, task-oriented and focused, ability to follow 'cookbook' and methodology (S/4H Conversion methodology).
- Consultant must show independence, ability to follow through with tasks to completion, willingness to take initiative where required S/4HANA Conversion experience.
- Experience in cloud-based Fiori implementations with focus on a hybrid S/4 landscape.
- Experience in Focused Run 2.0 and above.
- Experience creating FIORI catalogs, Tiles, Front-end and Back-end security roles.
- Experience in implementing different SAP authentication scenarios for traditional ABAP, Java and Gateway systems/applications using Kerberos, SAML.
- Familiarity with UI5 and the structures of UI5 applications.
- Familiarity with hosting Fiori on Amazon Web Services or Microsoft Azure Cloud Services.
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