Urgent! Salesforce Application Support Job Opening In Juárez – Now Hiring Thomson Reuters
This role is part of a high performing team of talented Application Support specialists who provide world-class support for Commercial Engineering.
You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise.
You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as Salesforce, Order Capture, Conga, Ortoo, Copado, Java, Linux, Microsoft, relational databases, message queuing, AWS cloud services, and more.
About the Role:
In this opportunity as an Salesforce application Support
Deliver reliable infrastructure and application operations according to business expectations across the application portfolio.
Partner with application development teams to deliver operational readiness for new applications and features.
Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes.
Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.
Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management.
Experience in supporting applications built on modern application architecture and cloud infrastructure, Salesforce, Order Capture, Conga, Ortoo, Copado Java, Linux, Javascript frameworks and Libraries, HTML/CSS/JS, Node.JS, TypeScript, jQuery, Docker, AWS/Azure.
Responsible for monitoring and analyzing business operational and technical key metrics.
Effectively articulate complex problems, concepts, and solutions to varied audiences.
Contribute to the strategy of the department and drive implementation of department goals that support the company’s core values.
Participate in complex initiatives such as large-scale upgrades.
Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications.
Ensure documentation, processes, and procedures are updated regularly.
Participate in a continuous learning culture and a curiosity about emerging technologies.
About You:
You are a fit for the role of Salesforce application Support if you have:
2+ Years of experience in software development and/or technology infrastructure and operations.
Bachelor’s degree or equivalent required; Computer Science or related technical degree preferred.
Fluent in speaking and writing English.
Experience supporting applications built on modern application architectures and cloud infrastructures, Salesforce (sales cloud, service cloud), Admin and/or Development Experience, Order Capture, Copado, APEX – desired experience in Aura and Visual Comps, SOQL, Certinia,JavaScript frameworks and libraries, HTML/CSS/JS AWS Azure.
Strong knowledge of security schema and objects in Salesforce Platform able to create custom objects in Salesforce , workflows, validation rules and reports.
Knowledge to manage user profile information, permission sets, Role Hierarchy.
Desirable experience in Salesforce IDE (Force.com) able to build code in APEX, Visualforce pages, Lightning Web Components, Aura Bundle Components, JavaScript, HTML, CSS.
Experience participating in projects and initiatives even with ambiguous details provided.
Knowledge of the main Sales cloud configurations:
Administration of the main objects such as Contact, Opportunity and Lead.
Design workflows, flows, process builders, to create and automate approvals, generate pipelines to increase the potential accounts.
Knowledge of the main Service cloud configurations:
Community maintenance and generation, Knowledge, Mass Email message Omni-Channel, Social Service.
CTI connectivity support.
Associate Certified and/or Administrator Certified preferred
Location: Mexico City
#LI-AZ5
What’s in it For You?
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute.
We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
We serve professionals across legal, tax, accounting, compliance, government, and media.
Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
Sound exciting?
Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
More information on requesting an accommodation .
Learn more on how to protect yourself from fraudulent job postings .
More information about Thomson Reuters can be found on
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Unlock Your Salesforce Application Potential: Insight & Career Growth Guide
Real-time Salesforce Application Jobs Trends in Juárez, Mexico (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Salesforce Application in Juárez, Mexico using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 989 jobs in Mexico and 11 jobs in Juárez. This comprehensive analysis highlights market share and opportunities for professionals in Salesforce Application roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Thomson Reuters is currently hiring and seeking a Salesforce Application Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Salesforce Application Support Jobs Juárez.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Thomson Reuters adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Salesforce Application Support Jobs Mexico varies, but the pay scale is rated "Standard" in Juárez. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Salesforce Application Support typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Salesforce Application Support interview at Thomson Reuters, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Thomson Reuters's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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