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O2C BILLING ANALYST Job Opening In Mexico City – Now Hiring Informa PLC


Job description

Job Description

The Order-to-Cash (O2C) Billing Analyst is responsible for managing and optimizing the billing process within the order-to-cash cycle, ensuring accurate and timely invoicing, resolving billing discrepancies, and maintaining compliance with company policies and procedures.

This role involves analyzing billing data, identifying process improvements, and collaborating with cross-functional teams to enhance efficiency and customer satisfaction.

This role involves meticulous attention to detail, proficiency in financial systems, effective collaboration with internal teams, excellent communication and practical skills.

You must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.

Key responsibilities

This is a key operational role in revenue generation and customer satisfaction, and it is accountable for the efficient day to day running of O2C department.

The purpose of the role is to generate invoices; review contracts & letter of agreements; determine revenue recognition & deferred revenue.

You must ensure that all duties are carried out in line with company policies and within set time limits while providing an excellent level of service to all Informa customers and staff.

The O2C Billing Analyst is expected to assume the following key responsibilities plus any other reasonable duties as required:

Management / General

  • Execute the billing procedures as outlined for the various businesses & maintain quality control
  • Ensure that revenue recognition is following Informa Group Policy
  • Maintain special invoicing requirements by client
  • Match support documentation with the invoices prior to sending to the client
  • Perform daily reconciliation of revenue sources
  • Monitor and reconcile the Deferred revenue account
  • Assist or prepare the Unbilled Services revenue accrual
  • Work effectively with internal and external auditors
  • Act as escalation point with Business division/s issues that cannot be resolved by the other Analysts
  • Problem-solve client issues by researching accounts and finding supporting documentation
  • Assist and prepare with month-end account reconciliations
  • Relationship building with client base, Informa entities, management, sales, and logistics staff
  • Occasional overtime and the ability to perform other duties as required by business needs
  • Billing Process Management:

  • Coordinate and execute the end-to-end billing process, including order entry, invoice generation, distribution, and reconciliation.
  • Ensure accuracy and completeness of billing information and compliance with company policies and procedures, including pricing, products, quantities, and terms.
  • Generate invoices accurately and timely based on customer orders or contractual agreements.
  • Data Analysis:

  • Analyze billing data to identify trends, discrepancies, and opportunities for process improvement.
  • Monitor billing metrics and key performance indicators to assess the effectiveness of billing operations.
  • Billing System Maintenance:

  • Maintain billing systems and software applications, ensuring data integrity and system reliability.
  • Collaborate with IT and other stakeholders to implement system enhancements and updates.
  • Billing Dispute Resolution:

  • Investigate and resolve billing discrepancies and disputes in collaboration with internal departments and customers.
  • Communicate effectively with customers to address billing inquiries and resolve issues in a timely manner.
  • Process Improvement:

  • Identify opportunities to streamline and optimize the billing process for efficiency and accuracy.
  • Implement process improvements and best practices to enhance the overall order-to-cash cycle.
  • Documentation and Reporting:

  • Prepare managerial reports
  • Prepare and present regular reports on billing performance, trends, and key metrics.
  • Maintain accurate records of billing activities, adjustments, and collections.
  • Prepare monthly reconciliations such as ERP x CRM; Transaction report – TR; Aging / Ar Reconciliation; Commission if applicable; among others.
  • Guarantee proper approvals, monitoring and internal controls (Ageing debt report, Unallocated cash; refunds)
  • Compliance:

  • Ensure compliance with billing global policies, local regulations, and GBS standards.
  • Stay updated on changes in billing regulations and implement necessary adjustments to maintain compliance after reviewed and properly approved by GBS and Internal controls.
  • Customer Management:

  • Build and maintain positive relationships with internal stakeholders and customers.
  • Provide exceptional customer service and support to address billing-related inquiries and concerns.
  • Master Data Creation & Maintenance – Sales order entry with accurate information and revision, Update Existing Customer for order entry, credit and rebill.
  • Qualifications

    People Management Responsabilities

  • General duty of care to colleagues
  • Work collaboratively across teams/businesses
  • Act as a role model to others
  • Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)
  • Skills & Abilities

  • Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
  • Proficient skills in Excel, Word and Outlook are essential
  • Languages: English – intermediate
  • Remain approachable under pressure
  • Knowledge and ability to use relevant internal systems
  • Act with integrity, tact and diplomacy
  • Work as part of a team
  • Ability to complete a variety of related tasks
  • Strong analytical skills and attention to detail
  • Problem-solving mindset and ability to adapt to changing priorities.
  • Pro-actively solve problems
  • Excellent Customer Service skills
  • Good time management skills
  • Ability to be flexible within role
  • Excellent oral and written communication skills
  • A thorough knowledge of Oracle system preferable
  • Knowledge & Qualifications

  • Good knowledge and understanding of all Order to Cash processes including best practices, people, processes, and technology.
  • knowledge of ORACLE system, desirable
  • Recognised qualification
  • A track record of continuous professional and management development
  • >2 years relevant Order to Cash
  • Required Skill Profession

    Financial Clerks


    • Job Details

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    Unlock Your O2C BILLING Potential: Insight & Career Growth Guide


    Real-time O2C BILLING Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for O2C BILLING in Mexico City, Mexico, highlighting market share and opportunities for professionals in O2C BILLING roles.

    77 Jobs in Mexico
    77
    30 Jobs in Mexico City
    30
    Download O2c Billing Jobs Trends in Mexico City and Mexico

    Are You Looking for O2C BILLING ANALYST Job?

    Great news! is currently hiring and seeking a O2C BILLING ANALYST to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Informa PLC adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Mexico laws and regulations

    What Is the Average Salary Range for O2C BILLING ANALYST Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Mexico City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for O2C BILLING ANALYST?

    Key qualifications for O2C BILLING ANALYST typically include Financial Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for O2C BILLING ANALYST?

    To improve your chances of getting hired for O2C BILLING ANALYST, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for O2C BILLING ANALYST Job Success

    Informa PLC interview tips for O2C BILLING ANALYST

    Here are some tips to help you prepare for and ace your O2C BILLING ANALYST job interview:

    Before the Interview:

    Research: Learn about the Informa PLC's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your O2C BILLING ANALYST interview at Informa PLC, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Informa PLC's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for O2C BILLING ANALYST Positions

    Setting up job alerts for O2C BILLING ANALYST is easy with Mexico Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!