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Microsoft MECM/SCCM/Intune (Infrastructure) Customer Engineer Job Opening In WorkFromHome – Now Hiring Concentrix - CA


Job description

Overview

Job Title: Microsoft MECM/SCCM/Intune (Infrastructure) Customer Engineer

We are Concentrix.

The intelligent transformation partner.

Solution-focused.

Tech-powered.

Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future.

We’re solution-focused, tech-powered, intelligence-fueled.

With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with.

We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team drives transformation, data, and technology services, integrating digital engineering, creativity, and a deep understanding of human behavior to accelerate transformation at scale.

You will be surrounded by the best in the world providing market-leading technology and insights to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking a highly skilled and proactive Microsoft MECM/SCCM/Intune (Infrastructure) Customer Engineer with deep expertise in Microsoft Endpoint Configuration Manager, System Center Configuration Manager and Intune.

The candidate will work directly with customers, as a consultant and technical advisor.

Responsibilities

  • Work directly with customers, as a consultant and technical advisor.

  • Design, deploy, review, and assess the health of the infrastructure and clients.

  • Upgrade, update and maintain the SCCM hierarchy.

  • Troubleshoot issues with infrastructure and clients.

  • Tune and optimize for performance.

  • Assist with reporting.

  • Assist in setting up SCCM Co-Management with Intune.

  • Assist in planning, reviewing and troubleshooting Software Updates features.

  • Assist in planning, reviewing and troubleshooting Task Sequences.

  • Provide training in all areas of SCCM to ensure customer goals are met.

Qualifications

  • Bachelor’s degree in IT, or a related field.

  • +10 years working as a depth expert and technology owner or consultant for MECM /SCCM.

  • Ability to present to multiple levels of customer leadership.

  • Ability to act as a consultant and architect for multiple customers.

  • Broad knowledge across multiple scenarios (deep level knowledge in at least 3 of the categories):
    • Windows Desktop/Server Management using MECM/SCCM.

    • SQL Server, Active Directory, Certificates, IIS, DNS/Network, Security.

    • Package/Application creation.

    • Desktop OS Upgrades using different approaches.

    • Intune and Co-Management experience.

    • SSRS Reporting and/or PowerBI experience.

    • PowerShell scripting.

  • Broad knowledge of ALL the MECM areas below, with deep understanding of at least 4 of the following:
    • Infrastructure (Design, Deployment, Upgrades, Maintenance, Health, Tuning, Troubleshooting).

    • Windows Desktop Upgrades.

    • Software Updates
    • Compliance.

    • Software Distribution.

    • Security.

    • Intune.

    • SQL Server.

    • Report Development.

    • Network Troubleshooting (DNS).

    • Active Directory
    • Certificates
    • IIS
    • Tools: SQL Profiler, PowerShell, Process Monitor.

  • Excellent communication, problem-solving, and organizational skills.

  • Fluent in English (written and verbal).

#LI-Remote #Mexico #CostaRica

Location: MEX Work-at-Home

Language Requirements:

Time Type: Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

#J-18808-Ljbffr

Required Skill Profession

Arquitectura Y Diseño De Software


  • Job Details

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Unlock Your Microsoft MECM Potential: Insight & Career Growth Guide


Real-time Microsoft MECM Jobs Trends (Graphical Representation)

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Concentrix - CA adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

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Concentrix - CA interview tips for Microsoft MECM/SCCM/Intune (Infrastructure) Customer Engineer

Here are some tips to help you prepare for and ace your Microsoft MECM/SCCM/Intune (Infrastructure) Customer Engineer job interview:

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Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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