About Softtek
Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia.
With 15 Global Delivery Centers in the , Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India.
Softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries.
Softtek is the creator and a leader of the nearshore industry.
For more information on what we do, who we are, and career opportunities, visit
Requirements
Must to have experience:
+ years with:
·Java
·PL/SQL
·Linux Server
·Operations (L2 Support) experience in largescale, distributed systems running 24/7/365
·Scripting: shell, bash (MUST have)
·Utilization of ITIL Methodologies
Nice to have experience:
·Basic AWS knowledge.
Responsibilities
·Ability to work a flexible schedule, varying hours may include mornings, evenings, weekends and extended hours as part of the operations duties.
·Application support.
·Health Monitoring of the applications supported.
·Basic SQL Queries.
·Critical incidents resolution.
·Problem Management.
·Incident Management, Request Fulfillment, Configuration.
·Management, Problem Management, Knowledge Management (ITIL)
·Meetings with customer.
·Availability to work irregular shifts.
Required Languages
English Advanced 80-95%
Possible Job location(s)
Remote, Mexico.
Talent Acquisition Specialist
Softtek’s attractive healthcare & benefits package:
·5 Insurance benefits with full coverage: Major Medical Insurance, with UNLIMITED coverage guarantee, Minor Medical Expenses, for you and your family, Urgent Care Insurance, Life Insurance and Permanent Disability Support, Funeral Service Insurance.
·Christmas bonus: 25 days.
·Maternity Leave (12 weeks +2 weeks more than standard)
·Paternity Leave (10 days).
·Grocery Vouchers.
·Saving Funds.
·Personal Loans with interest rate lower than the bank.
·Car insurance, for you and your family, 50% lower cost than market price.
Softtek Contigo Program:
·Exclusive membership with multiple benefits: nutrition, legal, medical, and psychological assistance, discounts in health, entertainment, education, etc.; home assistance services; pet veterinary assistance, anti-rabies vaccine, pet funeral; and much more.
Wellness & Wellbeing:
·Wellness Hub: nutrition, physical and emotional support.
·Make a difference with our social missions.
Softtek Community:
·Diverse, inclusive and fun.
At Softtek, we recognize that talent is diverse, we respect each person's life condition, and we promote equity in treatment and opportunities without discrimination.
Join the Softtek team and visit our page to learn more about our Diversity and Inclusion Policy.