Java / SQL L2.5 Production Support

Job description Years of experience – 3-8 yearsJD:RequiredMinimum 5+ years of experience in Application Support in Java with excellent debugging skillsKnowledge on ITIL processes – Incident Management & Problem ManagementKnowledge of either UNIX or SQL Excellent communication and analytical skills Preferred (Any)Experience in Sybase/DB2/RDBMSExperience in UNIX and shell scriptingExperience with job scheduler (Ex. Autosys), Ticketing tool/JIRAExperience with Gitlab and one IDE is a plus Role DescriptionWork actively with team members to analyze and resolve application issuesIncident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)User Ticket management (Backlog review, User interface and manual prioritization)Planned/unplanned events – Support BCP (Business Continuity Planning), Migration, Holiday activitiesAutomate manual tasks and improve efficiencyPerform root cause analysis of issues/discrepancies by debugging code or analyzing logsImprove application stability by observing patterns, recurring alerts or issues and provide solution for permanent fixEEOInfosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.