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Urgent! IT Systems Administrator (Jira tech stack) Job Opening In GUADALAJARA – Now Hiring IBM
**Introduction**
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.
Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.
Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting.
In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients.
Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
* Configure and manage Jira projects: workflows, custom fields, dashboards, permissions.
* Build JSM service desks end‑to‑end: request types, ProForma, customer portals, SLAs, queues, approvals, automations, knowledge base integration, and email/channel intake.
* Partner with business stakeholders and vendors (including Atlassian) to elicit, document, and translate requirements into scalable Jira/JSM configurations.
* Design intuitive, customer‑ready ProForma forms that align to business processes and data capture needs.
* Deliver post‑launch support, including troubleshooting, enhancements, documentation, and knowledge transfer.
**Required technical and professional expertise**
* Extensive, demonstrable experience building JSM service desks from the ground up (workflows, request types, SLAs, queues, automations, portals, knowledge base).
* Proven ability to design intuitive ProForma forms based on customer requirements, with strong UX sensibility for form logic, validation, and data quality.
* Practical experience with Jira Assets (Insight) configuration and governance.
* Strong customer‑facing skills to elicit, document, and validate requirements with both business and technical stakeholders.
* Clear communication skills to translate technical details for non‑technical audiences.
**Preferred technical and professional experience**
* Expertise with eazyBI for Jira to produce actionable reports and dashboards.
* Familiarity with Confluence
* Scripting/automation experience (e.g., ScriptRunner), plus REST API integrations for Jira.
* Understanding of Agile/Scrum practices and the ability to manage multiple tasks and timelines.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.
IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Unlock Your IT Systems Potential: Insight & Career Growth Guide
Real-time IT Systems Jobs Trends in GUADALAJARA, Mexico (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Systems in GUADALAJARA, Mexico using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1603 jobs in Mexico and 81 jobs in GUADALAJARA. This comprehensive analysis highlights market share and opportunities for professionals in IT Systems roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! IBM is currently hiring and seeking a IT Systems Administrator (Jira tech stack) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IBM adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Systems Administrator (Jira tech stack) Jobs Mexico varies, but the pay scale is rated "Standard" in GUADALAJARA. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Systems Administrator (Jira tech stack) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Systems Administrator (Jira tech stack) interview at IBM, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IBM's products or services and be prepared to discuss how you can contribute to their success.
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