Description
Advanced Systems Support: Provides complex systems support for distributed computing.
Problem Resolution: Addresses routine and recurring issues, recommending solutions.
Project Component Management: Manages several project components or complex parts of a single project.
Documentation: Documents and compiles results for final assessment.
Troubleshooting: Troubleshoots complex problems and recommends appropriate actions.
Technical Liaison: Acts as a liaison with internal and external stakeholders to implement or maintain systems.
Strong knowledge of Microsoft Operating Systems and suites
Knowledge of Active Directory Users and Computers
Strong desktop hardware knowledge
Knowledge in effective communication and customer service / support
Knowledge of networking concepts
Server management knowledge
KEY PERFORMANCE INDICATORS
Active tickets assigned Backlog control
SLA Compliance (Resolution/Response) on monthly basis
SCTASK Resolution
Endpoint Management / Lifecycle
Incidents Resolution
About Regal Rexnord
Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion.
The Company’s electric motors and air moving subsystems provide the power to create motion.
A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications.
The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control.
Regal Rexnord has offices and manufacturing, sales and service facilities worldwide.
For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.