IBM Content Manager OnDemand

Job description

IBM Content Manager OnDemand



Brand: HSBC



Area of Interest:



Location:

Azcapotzalco, Ciudad de México, MX, 02230



Work style: Hybrid Worker



Date: 1 Nov 2025



If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.



We are currently seeking an experienced professional to join our team in the role **IBM Content Manager OnDemand**



**Role Purpose:**



Seeking a highly skilled professional with in-depth knowledge of the IBM Content Management Ondemand (CMOD), OpenText Exstream platform and Customer Content Services (CCS) application, responsible for providing expert guidance on document management capabilities such as compose, archival, retrieval, search, transformation supporting IBS Services and critical customer journeys.



**Main Activities**



+ This role requires the candidate to be able to involve in product roadmap, system design, strategy align to business & FSA, engaged in business requirement discussions, work with local business stakeholders, regional & global IT teams, key enabler supporting global digital and paperless strategy and Support global document retention strategy according to Group / Country records retention Framework and present technical solutions to stakeholders.

+ Additionally, they should be able to present technical solutions to stakeholders, explaining complex concepts in clear, understandable terms.



**Qualifications**



+ A bachelor’s degree in computer science, Information Technology, IT Infrastructure, or similar discipline

+ IT experience working in a fast paced, IT development shop.

+ Top notch troubleshooting ability

+ Demonstrate a current knowledge of latest DevOps tooling and practices.

+ Strong Cloud knowledge and understanding with GCP and/or AWS

+ Deep Java/JEE development skills with a familiarity of Spring Framework including

+ Spring Boot

+ Strong API development skills

+ Strong Database skills

+ Working experience with WebSphere Application Server, WebLogic or Tomcat

+ Experience in containerization, ideally using Docker / Kubernetes.

+ Experience in deploying to both a private and public cloud.

+ Experience in automation software tools like Jenkins and Ansible.

+ Experience of continuous integration tooling, ideally using Jenkins

+ Working knowledge of Linux systems, predominantly RHEL, UNIX / Shell scripting

+ Strong communication skills and documentation skills, both technical and non-technical

+ Enthusiastic and self-motivated personality with excellent time management skills and a strong sense of initiative

+ Ability to work independently and effectively in a high-pressure environment against multiple deadlines



**Technical Skills**



+ 5+ years of experience in IBM Content Management Ondemand (CMOD), OpenText Exstream solution design, development, and implementation.

+ Strong expertise in Document Management solutions and Retention strategy

+ Strong expertise in Mainframe, iSeries & Distributed platforms.

+ Proficiency in Java/J2EE, Oracle/Dynamo DB/PostgresSQL, and scripting languages.

+ Vast knowledge of cloud-based and on-premises architectures.

+ Experience with IBM Content Management Ondemand (CMOD) Document Retention Framework.

+ Strong API development skills.



**Familiarity with these Software products a plus:**



+ FileNet P8

+ IBM BPM, BAW and DBAi

+ Dropbox (CORDIS & CMBCA)

+ AI



**Technical must haves:**



+ Proven experience with IBM Content Management Ondemand (CMOD) platform including advanced knowledge of data retention framework, product upgrade, migration from Mainframe to Cloud

+ Proven experience with OpenText Exstream platform including advanced knowledge of document templates management and product upgrade

+ Firm understanding of document management end-to-end to be able to help design and help with process engineering.

+ Strong project management skills.

+ Experience working in an agile environment using the latest DevOps tools.

+ Experience working within a large Global Enterprise IT environment.

+ Experience working with 3rd party vendors.



**Competencies:**



+ Accounting

+ Adaptability

+ Flexible

+ Teamwork

+ Leadership



Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.



At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.

Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.



HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.

We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.

We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.



Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.



***Issued By HSBC Electronic Data Process Mexico Private LTD***

Required Skill Profession

Other General