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Front Desk Receptionist Position in Cabo San Lucas - Four Seasons Hotels and Resorts


Job description

About Four Seasons:

Four Seasons is powered by our people.

We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo.

A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure.

Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

Four Seasons is powered by our people.

We are collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners trough a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is trough a world-class employee experience and company culture.


About Four Seasons Resort and Residences Los Cabos at Costa Palmas

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez.

Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico.

We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas: 

  • Hotel Site:
  • Instagram: #fsloscabos
  • About the role of Front Desk Receptionist

    The Front Desk Receptionist plays a vital role in setting the tone for an exceptional guest experience, is the responsible for welcoming guests with warmth and professionalism, ensuring a seamless check-in and check-out process, and serving as a key liaison between guests and various departments throughout their stay.

    What you will do:

  • Greet guests warmly upon arrival and provide a friendly, professional check-in/check-out process.
  • Manage room reservations, cancellations, and modifications using the resort’s booking system.
  • Answer phone calls and respond to emails regarding bookings, resort services, and guest inquiries.
  • Handle guest concerns, complaints, and special requests promptly and professionally.
  • Process payments, issue invoices, and maintain accurate records of transactions.
  • Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met.
  • Assist in promoting resort events, spa services, and dining options to enhance the guest experience.
  • What you bring:

  • Fluency in both Spanish and English is required for this role.
  • A minimum of two (2) years of experience in Front Desk or Rooms division roles.
  • Experience in a luxury hotel or a similar high-end hospitality environment (2+ years) is highly preferred.
  • Proficiency in Opera Software is mandatory.
  • Strong ability to navigate and operate all hotel systems with a keen attention to detail.
  • Deep understanding of luxury service standards and the ability to deliver exceptional guest experiences.
  • Outstanding interpersonal and communication skills.
  • Cultural sensitivity and a strong customer service orientation.
  • Guest-centric mindset with a keen understanding of personalized service and guest preferences.
  • What we offer:

  • Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
  • Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
  • Uniforms: Complimentary Dry Cleaning for Employee Uniforms
  • Training & Development: In-house training workshops for line and management employees
  • Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards
  • Service Culture

    Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

    Our greatest asset, and the key to our success, is our people.

    We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.


    Learn more by visiting us at:

  • Company Site:
  • Our Careers:
  • LinkedIn:
  • Facebook:
  • Twitter:
  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Front Desk Potential: Insight & Career Growth Guide


    Real-time Front Desk Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Front Desk in Cabo San Lucas, Mexico, highlighting market share and opportunities for professionals in Front Desk roles.

    482 Jobs in Mexico
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    15 Jobs in Cabo San Lucas
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    Download Front Desk Jobs Trends in Cabo San Lucas and Mexico

    Are You Looking for Front Desk Receptionist Job?

    Great news! is currently hiring and seeking a Front Desk Receptionist to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Four Seasons Hotels and Resorts adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Mexico laws and regulations

    What Is the Average Salary Range for Front Desk Receptionist Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Cabo San Lucas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Front Desk Receptionist?

    Key qualifications for Front Desk Receptionist typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Front Desk Receptionist?

    To improve your chances of getting hired for Front Desk Receptionist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Front Desk Receptionist Job Success

    Four Seasons Hotels and Resorts interview tips for Front Desk Receptionist

    Here are some tips to help you prepare for and ace your Front Desk Receptionist job interview:

    Before the Interview:

    Research: Learn about the Four Seasons Hotels and Resorts's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Front Desk Receptionist interview at Four Seasons Hotels and Resorts, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Four Seasons Hotels and Resorts's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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