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Urgent! Fraud Protection Job Opening In Hermosillo – Now Hiring Support Services Group
Support Services Group is seeking enthusiastic, detail-oriented and analytical Account Protection Support Analyst to join our team.
In this role, you will be responsible for reviewing suspicious activity, investigating flagged accounts, and determining appropriate actions to mitigate fraud risks.
You will also handle customer inquiries related to unauthorized transactions, identity misuse, account security concerns, and transaction verifications.
Your ability to think critically, analyze patterns, and communicate professionally will safeguard our platform and maintain trust with our users.
Full time (45 Hours) Up to $5,500 MXN after taxes for 45 hrs.
Must have great English skills
Key Responsibilities:
+ Review and investigate suspicious activity, flagged accounts, and potentially fraudulent transactions.
+ Utilize investigative and analytical skills to determine appropriate actions on reported fraud cases.
+ Handle customer inquiries via email regarding unrecognized transactions, account security issues, and identity misuse.
+ Verify account and card ownership, as well as transactional activity, to ensure legitimate usage.
+ Monitor high-volume transactions and request due diligence when necessary.
+ Apply critical thinking skills to troubleshoot and resolve customer concerns effectively.
+ Utilize internal tools and resources to make informed decisions and mitigate fraud risks.
+ Maintain accurate records of investigations and communicate findings to relevant teams.
+ Stay up to date with fraud trends and security best practices to enhance fraud prevention efforts.
Qualifications & Skills:
+ Prior experience in fraud prevention, risk analysis, customer support, or a related field.
+ Strong analytical and problem-solving skills with a keen eye for detecting suspicious activity.
+ Excellent English written communication skills with the ability to respond to customers professionally.
+ Ability to work efficiently in a fast-paced environment with high attention to detail.
+ Familiarity with financial transactions, payment systems, or fraud detection tools is a plus.
+ Strong critical thinking and decision-making abilities.
+ Ability to handle sensitive information with discretion and professionalism.
This role is ideal for individuals who thrive in an investigative and customer-focused environment, ensuring the security and trust of our platform.
Support Services Group is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers.
We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Fraud Protection Potential: Insight & Career Growth Guide
Real-time Fraud Protection Jobs Trends in Hermosillo, Mexico (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Fraud Protection in Hermosillo, Mexico using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 146 jobs in Mexico and 2 jobs in Hermosillo. This comprehensive analysis highlights market share and opportunities for professionals in Fraud Protection roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Support Services Group is currently hiring and seeking a Fraud Protection to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Fraud Protection Jobs Hermosillo.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Support Services Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Fraud Protection Jobs Mexico varies, but the pay scale is rated "Standard" in Hermosillo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Fraud Protection typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Fraud Protection, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Fraud Protection interview at Support Services Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Support Services Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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