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Urgent! Digital Technician Job Opening In Guadalajara – Now Hiring Capgemini

Digital Technician



Job description

SUPPORT ENGINEER L1, L2, L3

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential.

From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.

Join us for a career full of opportunities.

Where you can make a difference.

Where no two days are the same.

REQUIRED SKILLS

  • Hands-on experience with PLM systems (Teamcenter or equivalent) in L2/L3 support roles.
  • Working knowledge of .NET and Java-based applications.
  • Experience in system monitoring, job scheduling, and troubleshooting.
  • Good communication and interpersonal skills to interact with users and cross-functional teams.

Nice to have Skills:

  • Experience with Visual Studio and Java development environments.
  • Exposure to enterprise integration scenarios involving CAD/ERP systems.
  • Ability to write and optimize PL/SQL queries for diagnostics and reporting.

Technical Keywords

  • PLM Systems (Teamcenter, Siemens PLM, Windchill, etc.)
  • L1/L2/L3 Support
  • PL/SQL
  • Oracle Database
  • .NET Framework
  • Java
  • Visual Studio

Key Responsibilities

  • Provide L1/L2/L2/L3 support for Teamcenter PLM and custom PLM systems, including issue resolution, user assistance, and system troubleshooting.
  • Deliver technical support and training to end-users on PLM system usage and best practices.
  • Support and maintain integrations with CAD, ERP, and other enterprise tools to ensure seamless data flow.
  • Monitor system health, scheduled jobs, and server performance; proactively identify and resolve issues.
  • Collaborate with cross-functional IT teams including Infrastructure, Storage, and Network to resolve environment-related issues.
  • Document and track issues, resolutions, and improvement opportunities in support logs and knowledge bases.

 

Join us!


Required Skill Profession

Computer Occupations



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    Unlock Your Digital Technician Potential: Insight & Career Growth Guide