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Desktop Support Associate-Helpdesk Job Opening In Guadalajara – Now Hiring NTT


Job description

JOB DESCRIPTION

We are currently seeking Help desk representative to join our team in Guadalajara, Jalisco, Mexico.

Requirements:
• Availability to work 45 hours per week
• Interest in working on Afternoon/Night shifts
• Advanced English
• Looking to work in IT Environment
• 6 months of experience in Customer Service

Activities
• General L1 support for hardware and MS Office packages
• Advance technical support for in-house applications and developments
• Answer technical support calls providing and escalating to other support groups
• Provide support based on email generated requests or reports
• Document troubleshooting steps and detailed description of the customer incidents and requests
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures


We Offer:
• Competitive salary
• Grocery Tickets - 12% of base salary
• 30 days of Christmas bonus
• 10 days of vacations
• 50% Vacation bonus
• Savings Funds
• 5 personal days per year
• Medical insurance (You and your family)
• Life insurance
• Dental Insurance
• Discounts with selected Optics
• Opportunity to grow in the company

#LI-LATAM

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services.

We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.

We are one of the leading providers of digital and AI infrastructure in the world.

NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

Visit us at 

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Desktop Support Potential: Insight & Career Growth Guide


Real-time Desktop Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Support in Guadalajara, Mexico, highlighting market share and opportunities for professionals in Desktop Support roles.

1326 Jobs in Mexico
1326
156 Jobs in Guadalajara
156
Download Desktop Support Jobs Trends in Guadalajara and Mexico

Are You Looking for Desktop Support Associate Helpdesk Job?

Great news! is currently hiring and seeking a Desktop Support Associate Helpdesk to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTT adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Mexico laws and regulations

What Is the Average Salary Range for Desktop Support Associate Helpdesk Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Guadalajara. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Desktop Support Associate Helpdesk?

Key qualifications for Desktop Support Associate Helpdesk typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Desktop Support Associate Helpdesk Job Success

NTT interview tips for Desktop Support Associate Helpdesk

Here are some tips to help you prepare for and ace your Desktop Support Associate Helpdesk job interview:

Before the Interview:

Research: Learn about the NTT's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Final Thought:

To prepare for your Desktop Support Associate Helpdesk interview at NTT, research the company, understand the job requirements, and practice common interview questions.

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