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Urgent! Customer Care Representative Job Opening In Nuevo Leon – Now Hiring Convexia Marketing & CX
Customer Care Representative
Monterrey, N.L. | Full-time (6 days a week)
We're looking for Customer Care Representatives with excellent English and proven e-commerce experience — the kind that involves tickets, orders, returns, and shipping claims.
You'll join a fast-paced, multitasking team that:
Takes calls
Handles e-commerce tickets (Shopify, Walmart, Amazon, etc.)
Responds to customer emails and product inquiries
If you've worked in e-commerce customer support, you already know what it takes: speed, structure, and a genuine commitment to solving problems the right way.
But if you're mechanically curious, hands-on, or simply eager to learn how engines work, you'll fit right in.
We're looking for people who can connect with customers, think on their feet, and speak both service and machine .
If you're ready to join a growing company where no two days are the same — and where your mechanical curiosity actually counts — we'd love to hear from you.
Send your application to and tell us what makes a great Customer Care Representative.
Let's build something great together.
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Unlock Your Customer Care Potential: Insight & Career Growth Guide
Real-time Customer Care Jobs Trends in Nuevo Leon, Mexico (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Care in Nuevo Leon, Mexico using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2039 jobs in Mexico and 31 jobs in Nuevo Leon. This comprehensive analysis highlights market share and opportunities for professionals in Customer Care roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Convexia Marketing & CX is currently hiring and seeking a Customer Care Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Care Representative Jobs Nuevo Leon.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Convexia Marketing & CX adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Care Representative Jobs Mexico varies, but the pay scale is rated "Standard" in Nuevo Leon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Care Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Care Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Care Representative interview at Convexia Marketing & CX, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Convexia Marketing & CX's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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