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Urgent! Cloud Infrastructure Engineer Job Opening In Querétaro – Now Hiring beBeeOperations

Cloud Infrastructure Engineer



Job description

Job Opportunity: IT Operations Specialist

We are seeking a highly skilled and experienced professional to join our team as an IT Operations Specialist.

In this critical role, you will be responsible for maintaining the integrity and efficiency of our cloud infrastructure.

Key Responsibilities:

  • Perform routine and complex maintenance tasks on cloud equipment, including servers, storage systems, and network devices.

  • Troubleshoot hardware and network issues, leveraging diagnostic tools and collaborating with cross-functional teams to resolve incidents efficiently.

  • Monitor system performance using DCIM tools and respond promptly to alerts, ensuring minimal disruption to services.

  • Implement and adhere to policies and procedures, including change management, incident management, and security protocols.

  • Participate in cloud operation projects, such as equipment installations, migrations, and upgrades, ensuring they are completed within defined timelines and quality standards.

  • Support capacity planning by tracking resource utilization.

  • Document all activities thoroughly and accurately, maintaining clear and up-to-date records in compliance with audit requirements.

  • Collaborate with IT teams and vendors to coordinate repairs, replacements, or upgrades, ensuring minimal downtime and effective communication.

  • Respond promptly to emergency situations, following established contingency plans.

  • Provide guidance and support to junior technicians, fostering a culture of teamwork and continuous improvement.

Requirements:

  • Bachelor's degree in Computer Science or related field.

  • At least 3 years of hands-on experience in IT operations or a related field.

  • Strong understanding of cloud infrastructure, including servers, storage systems, networking, and power/cooling systems.

  • Proficient in troubleshooting techniques for hardware and network issues.

  • Familiarity with DCIM software and monitoring tools.

  • Ability to communicate effectively in English and Spanish.

  • Flexibility to work off-hours, weekends, or be on-call as part of a rotation schedule.

Preferred Qualifications:

  • Additional technical certifications (e.g., CompTIA A+, Network+, Server+).

  • Industry certifications such as CompTIA Server+, Network+, CCNA, or equivalent.


Required Skill Profession

Other General



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