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Urgent! Associate Support Engineer Job Opening In Monterrey – Now Hiring Blue Yonder
Blue Yonder Job Title: Associate Support Engineer
About Blue Yonder:Blue Yonder is a leading provider of digital supply chain management solutions, leveraging advanced technologies such as AI and machine learning.
Our solutions enable organizations to predict, pivot, and fulfill consumer demand efficiently.
With a focus on innovation and customer success, Blue Yonder optimizes inventory, labor, and logistics operations to drive enhanced efficiency and profitability.
Overview:The Associate Support Engineer will provide excellent customer experience and solution support to Blue Yonder customers.
This role requires passionate collaboration and engagement both within and beyond the team, emphasizing empathy and customer-centricity.
The engineer will build core competencies with various tools and technologies, product and domain knowledge, and solution architecture.
This role entails working in shifts to provide 24x7 customer support.
What you'll do / Key Responsibilities:
Seamless Application Support to Blue Yonder Customers:
Communication and Collaboration:
Building Competency:
Technical:
Build basic skills in areas such as:DBMS (e.g., SQL, Oracle); ability to write database queries and procedures for application support.Code debugging.Platform support engineering (e.g., API and/or Mulesoft integration troubleshooting).Troubleshooting mobile application issues.Develop basic skills in contemporary SaaS technical toolsets like AppDynamics, Splunk, etc.Product and Domain:
Attend product boot-camp to learn standard product features and resolve non-complex issues.Acquire basic domain knowledge to understand customer business processes.Solution Architecture:
Develop a basic understanding of different cloud models (private, public, hybrid).Learn about solution architecture and application deployment frameworks.Understand Azure concepts such as native SaaS, containerized applications, Kubernetes, Azure deployment models (serverless/PAAS, scaleset, ASR), Azure automations, and CI/CD pipelines (GitHub, Jenkins).Engage in application health monitoring using M&D tools and proactively identify and resolve application availability issues using defined resolution methods.Behavioral:
Develop a service mindset, constantly displaying customer-centricity and ownership.Seek regular performance feedback and work on self-development.Proactively identify learning opportunities.Value Addition:
What are we looking for / Qualifications:
Our Values
If you want to know the heart of a company, take a look at their values.
Ours unite us.
They are what drive our success – and the success of our customers.
Does your heart beat like ours?
Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Associate Support Potential: Insight & Career Growth Guide
Real-time Associate Support Jobs Trends in Monterrey, Mexico (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Associate Support in Monterrey, Mexico using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2846 jobs in Mexico and 119 jobs in Monterrey. This comprehensive analysis highlights market share and opportunities for professionals in Associate Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Blue Yonder is currently hiring and seeking a Associate Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Associate Support Engineer Jobs Monterrey.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Blue Yonder adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Associate Support Engineer Jobs Mexico varies, but the pay scale is rated "Standard" in Monterrey. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Associate Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Associate Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Associate Support Engineer interview at Blue Yonder, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Blue Yonder's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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