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      Urgent! Customer Support Engineer H/M Position in Queretaro - Safran
 
                        
                         Customer Support Engineer H/M
  
  
**Detalles de la oferta de empleo**
  
  
**Información general**
  
  
**Entidad**
  
Safran es un grupo internacional de alta tecnología que opera en los campos de la aeronáutica (propulsión, equipamiento e interiores), espacio y defensa.
Su misión: contribuir de forma duradera a un mundo más seguro, donde el transporte aéreo sea cada vez más respetuoso con el medio ambiente, más cómodo y más accesible.
Establecido en todos los continentes, el Grupo emplea a 100.000 personas para una facturación de 27.3 mil millones de euros en 2024, y ocupa, solo o en asociación, posiciones de liderazgo mundial o europeo en sus mercados.
  
Safran es la segunda empresa del sector aeronáutico y de la defensa que figura en la lista de «World's Best Companies» de 2024 de la revista TIME.
  
  
Safran Aircraft Engines diseña, fabrica y comercializa, ya sea solo o en asociación, motores aeronáuticos civiles y militares con los mejores niveles de rendimiento, fiabilidad y respeto por el medioambiente.
Cabe destacar que esta empresa es, gracias a CFM International*, el líder mundial en el ámbito de la propulsión de aeronaves comerciales para rutas de media y corta distancias.
  
* CFM International es una empresa conjunta —50/50— de Safran Aircraft Engines y GE Aerospace.
  
  
**Referencia**
  
SAESA SHOP2-148687
  
  
**Descripción puesto**
  
  
**Categoria**
  
  
Programs / Customer Relations
  
  
**Campo de trabajo / Familia de puesto**
  
  
Customer services and support - Customer support & services management (CSSM)
  
  
**Nombre de la posición**
  
  
Customer Support Engineer H/M
  
  
**Tipo de contrato**
  
  
Contrato indeterminado / Indefinido
  
  
**Categoría socioprofesional**
  
  
Empleado
  
  
**Tiempo completo / medio tiempo**
  
  
Tiempo completo
  
  
**Descripción de puesto**
  
  
The customer support engineer is in charge to adminístrate and provide help to the engine owner on the follow up of the shop visit processes, he participates to the daily gate revisión meetings, he helps to analyze technical shop findings report from subcontracted repair vendors and elaborate engine condition reports, elaborate on weekly status reports and eventually repaired and replaced parts report if required by customer although not limited to support other functions related to the shop visit follow up.
  
The Customer Support Engineer is evaluated and reports directly to the account engine owner leader of each program, therefore reports functionally to the Customer Support Manager.
  
The OJT and Objectives revision must be done twice a year under the same shceeme as for the engine owners.
The objectives evalution will be done by the EO leader of the program to which is assigned..
  
GPEC and OJT are to be designed specifically for this new position and their development career path is based as follows:
  
• Customer Support Engineer (Jr.)
  
• Customer Support Engineer advanced (Sr.)
  
• Option to eventually be appointed as EO.
  
  
**¿Pero qué más?
(ventajas, especificidades, etc.)**
  
  
NA
  
  
**Perfil solicitado**
  
  
Ingeniero Aeronautico / Industrial /LAE o afin
  
  
**Ubicación del puesto**
  
  
**Ubicación del puesto**
  
  
América del Norte, México
  
  
**Ciudad**
  
  
Queretaro
  
  
**Criterios del candidato**
  
  
**Nivel mínimo de estudios**
  
  
Profesional / Licenciatura / Grado / Diplomatura
  
  
**Nivel minimo de experiencia**
  
  
Primera experiencia
  
  
**Idiomas**
  
  
Inglés (Fluido)
                      
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Queretaro, Mexico (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Queretaro, Mexico using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3169 jobs in Mexico and 21 jobs in Queretaro. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Safran is currently hiring and seeking a Customer Support Engineer H/M to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Engineer H/M Jobs Queretaro.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Safran adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Engineer H/M Jobs Mexico varies, but the pay scale is rated "Standard" in Queretaro. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Engineer H/M typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Engineer H/M interview at Safran, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Safran's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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